How Bankar handles personal information.
This policy explains what we collect, why we collect it, and the choices you have when you use Bankar to track shipments, manage accounts, or contact support.
What we collect
Account details, shipment data, support requests, and essential cookies
Why we use it
To authenticate users, manage shipments, and support the service
Your choices
Access, update, delete, and manage how we contact you
For privacy questions or data requests, contact support and we’ll route your request to the right team.
support@bankar-sv.comInformation we collect
We collect only the information needed to run Bankar and respond to your requests.
That can include account details, shipment or tracking references, support messages, and basic technical information tied to essential site functionality.
- Name, email address, and account credentials used to sign in or sign up
- Tracking numbers, shipment references, and service requests you submit
- Support emails and messages you send to our team
- Cookies or similar storage used for authentication and security
How we use information
We use the data we collect to provide and improve the Bankar experience, keep accounts secure, and help you track shipments.
We do not need more data than is required to operate the site and answer support requests.
- Authenticate users and maintain sessions
- Display shipment status and related operational details
- Respond to support requests and troubleshoot issues
- Protect the platform from abuse, fraud, and unauthorized access
Cookies and session data
Bankar uses essential cookies and similar technologies to keep you signed in, remember basic preferences, and protect the service.
These tools are necessary for the core experience and may not work if you block them in your browser.
- Keep authenticated sessions active while you use the site
- Prevent repeated sign-ins on every page load
- Support security controls and basic usage preferences
- You can control cookies in your browser, but some features may stop working
Sharing and retention
We do not sell personal data. We may share data with service providers that help us host, secure, or operate the platform, or when disclosure is required by law.
We keep data only as long as needed for the purposes described here, for legitimate business needs, or to meet legal obligations.
- Service providers that help operate Bankar
- Authorities or third parties when required to comply with law
- Business transfers such as a merger or asset sale
- Retention periods based on account activity, support history, and legal requirements
Your choices
Manage your data with us
If you need access to your data, want us to correct it, or want to ask a privacy question, contact support and we will help route it to the right team.